
How do we design a high street as if the world mattered? That was the question set by Retail Reset at the Changemakers Fayre at Westminster Hub, last night.
As the post-it notes and scribbles started flying, pretty soon a debate emerged about chain stores and big business � where do they sit in all this? Do they have a role to play or are they just a recipe for clone town Britain? How can they contribute more positively to our high streets?
Which got me thinking�because while it�s great to see more and more businesses think seriously about how they can have a more positive impact, too often this feels hidden behind a CR report � a series of (albeit well-meaning) programmes, initiatives and commitments which can seem removed from the everyday activity of the company on the high street.
Surely there�s a missed opportunity here? Rather than just talking about what�s going on elsewhere, why not show it in action? Have a clothes retailer give over a section of their shop floor to provide working space for young designers, or a supermarket run regular classes in seasonal cooking in their store, or a bank deliver drop in business advice sessions for young entrepreneurs, or a communications company provide a space to support small business�
You get the idea.
Companies need to be brave about showing people what it means to them to be a good business � and through doing so they can not only talk to their customers more effectively, but play a vital role in making our high streets more exciting, inspiring and interesting places to be.
